QuickReply.ai Official Documentation
  • Introduction
    • QuickReply.ai
  • Getting Started
    • Installation
      • Install QuickReply on Shopify Store
  • Drip Campaigns
    • Drip Campaigns by QuickReply.ai
  • Templates Guide
    • Creating a standard template for WhatsApp
    • Creating a carousel template for WhatsApp
  • Broadcasts Guide
    • Creating a Broadcast
    • Creating a Broadcast using Carousel Template
    • Broadcasts Reports
    • Recover failed messages in a WhatsApp broadcast
      • How does Smart Utility Fallback Work?
  • Click-to-WhatsApp Ads
  • Two-Factor Authentication Guide
  • Uninstallation / Migration
    • Migrating from WhatApp Business API to WhatApp Mobile Apps
  • Customer profies
    • Export Customer Profiles
  • API Documentaion
    • Sync Contacts to CRM API
    • WhatsApp Chat API
    • Send Template API
    • Trigger Drip Campaign API
    • External CRM Integration
    • Fetch Campaign Messages Stats
    • Browse Abandoned Recovery Integrations
  • WhatsApp Green Tick
    • How to get a Green Tick on your WhatsApp number
  • Analytics
    • Order and Revenue Attribution
    • Google Analytics Report
  • Miscellaneous
    • Types of WhatsApp Messages
    • Quality Ratings & Messaging Limits
    • FAQs
    • Account health and blocking
    • What formats of media / image / video or audio are supported on WhatsApp Business API?
  • Segments Guide
    • Customer Segments
      • Customer Segment Filters
  • WhatsApp Display Name & WhatsApp Profile
    • WhatsApp Display Name
  • Customizations
    • Notifications
  • How to
    • Subscribe to push notifications on browser
    • Enable/Disable different notifications for agents
    • Unblock notifications permission
    • Install QuickReply on Mobile
  • Miscellaneous
    • QuickReply.ai - Data privacy and security
  • Message Template Guidelines
  • Video Tutorials on WhatsApp for E-commerce
  • Quality Ratings and Messaging Limits of WhatsApp Business API
  • Phone number requirements, Business Profile & Migration
  • Phone number and profile Messaging Limits FAQs
  • How to enable Facebook Business verification option
  • How to get Facebook Business Manager verified
  • Language Supported
  • Trusted Domains
  • Integration
  • Chat Widget
  • Channels
  • Team
  • How to Collect WhatsApp Business Opt-Ins for your Shopify Store?
  • FAQ Training
  • Keyword Training
  • How to export leads captured on chat by QuickReply.ai?
  • Merge Fields for WhatsApp Campaigns
  • How to send WhatsApp message using REST API - QuickReply.ai
  • How to share Facebook Business Manager Access to QuickReply.ai
  • What are the media file size limits and aspect ratio in WhatsApp Business API?
  • FAQ Training
  • How to integrate Razorpay for COD-to-Prepaid WhatsApp Campaigns?
  • How to integrate CashFree for COD-to-Prepaid WhatsApp Campaigns?
  • How to integrate PayU for COD-to-Prepaid WhatsApp Campaigns?
  • INTEGRATION
    • Social
      • Instagram DM & Messenger
        • Link Facebook page to Instagram account
        • Enable "Allow access to messages" for Instagram DM
    • Analytics
      • Meta Pixel
      • Google Analytics 4 (GA4)
    • CRM
      • HubSpot CRM
      • Zoho CRM
      • LeadSquared CRM
      • Salesforce
        • How to Enable WhatsApp Chat in Salesforce
        • How to Automatically Create Leads from New Chats and Get Notifications in Salesforce
    • CDP
      • MoEngage
  • FLASH RESPONSES
    • Flash Responses
    • Create Flash Response
    • Using Flash Response
  • FAQs
    • FAQ list
      • WhatsApp Messenger
        • "This business is now working to manage this chat", what does this mean?
      • Media
        • How can I send images as an album in WhatsApp Business API?
      • Blocking/ Unblocking
        • Can I reject or block incoming messages to my WhatsApp number on QuickReply.ai?
        • How to block an end-user from sending and receiving messages from your WhatsApp number?
        • Can users block or report WhatsApp Business API number?
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  • Why Is 2FA Important For Businesses?
  • 2FA For QuickReply.ai’s Customers
  • How To Activate 2FA
  • 2FA Flow Explained

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Two-Factor Authentication Guide

Understanding 2FA, its importance for businesses, and how to activate it.

Two-factor authentication (2FA) is a security protocol designed to enhance the protection of data and online accounts. It operates on the principle of requiring two distinct types of verification before access is granted.

This could involve a combination of something the user knows, such as a password, and something the user possesses, like a unique code sent via mail.

Why Is 2FA Important For Businesses?

Two-factor authentication (2FA) allows companies to secure employees' personal and business assets. It protects businesses from theft, alteration, or unauthorized access to internal data records.

The benefits of 2FA are numerous. One key advantage is it doesn’t require users to possess or download a token generator or a related app. A simple OTP on email or phone numbers can confirm the user's identity for business transactions.

2FA For QuickReply.ai’s Customers

QuickReply.ai’s latest 2FA authentication feature allows our customers to upgrade their security to safeguard sensitive data.

Once 2FA is activated, apart from entering the e-mail ID and password, an OTP will be sent to the mail ID of the agent trying to log in to the admin dashboard to confirm their identity.

Note: This feature is currently available for Plus Plan users only.

How To Activate 2FA

QuickReply.ai’s customers who wish to enable 2FA must contact our Support team.

2FA Flow Explained

This is how the entire process of logging in to the admin dashboard would look like for an agent.

Step 1: Log in to the Admin dashboard. Enter e-mail ID and password.

Step 2: An OTP will be sent to your e-mail ID.

Step 3: Enter the OTP in the dialog box.

Step 4: Click on the “Verify” button.

Step 5: Voila! You are now logged in to QuickReply.ai’s admin dashboard.

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Last updated 1 year ago

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