Merge Fields for WhatsApp Campaigns

Category
Name
Description

Customer

${data.name}

Name of the customer who has placed the orderName of the customer who has placed the order

${data.name.split(' ')[0]}

First Name of the customer who has placed the order

Checkout

${data.abandoned_checkout_url}

Checkout Url to recover cart for the customer

${data.abandoned_checkout_url_suffix}

Checkout Url Suffix to recover cart for the customer (used in Campaign By ID)

Order

${data.order_id}

Order Id of the order placed by the customer

${data.order_number}

Order Number of the order placed by the customer

${data.amount}

${data.amount}

${data.order_date}

Date on which the order was placed

${data.order_details}

Order details like Product 1 and 2 more

${data.coupon_code}

Dynamic discount coupon for the customer

${data.order_status_url}

Order Tracking Url for the customer

${data.order_status_url_suffix}

Order Tracking Url Suffix for the customer (used in Campaign By ID)

${order.####}

The complete Order object

Payment

${data.payment_link}

Payment Link to prepay the Order

${data.payment_link_suffix}

Payment Link to prepay the Order (used in Campaign By ID)

Store

${data.store_name}

Store Name to which the customer has placed the order with

Chat

${data.chat_link}

Chat Link for the customer for any queries

${data.chat_link_suffix}

Chat Link Suffix for the customer for any queries (used in Campaign By ID)

Feedback

${data.feedback_link}

Feedback Link for the customer

${data.feedback_link_suffix}

Feedback Link Suffix for the customer (used in Campaign By ID)

Chatuser

${chatUser.####}

The complete ChatUser object

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