QuickReply.ai Official Documentation
  • Introduction
    • QuickReply.ai
  • Getting Started
    • Installation
      • Install QuickReply on Shopify Store
  • Drip Campaigns
    • Drip Campaigns by QuickReply.ai
  • Templates Guide
    • Creating a standard template for WhatsApp
    • Creating a carousel template for WhatsApp
  • Broadcasts Guide
    • Creating a Broadcast
    • Creating a Broadcast using Carousel Template
    • Broadcasts Reports
    • Recover failed messages in a WhatsApp broadcast
      • How does Smart Utility Fallback Work?
  • Click-to-WhatsApp Ads
  • Two-Factor Authentication Guide
  • Uninstallation / Migration
    • Migrating from WhatApp Business API to WhatApp Mobile Apps
  • Customer profies
    • Export Customer Profiles
  • API Documentaion
    • Sync Contacts to CRM API
    • WhatsApp Chat API
    • Send Template API
    • Trigger Drip Campaign API
    • External CRM Integration
    • Fetch Campaign Messages Stats
    • Browse Abandoned Recovery Integrations
  • WhatsApp Green Tick
    • How to get a Green Tick on your WhatsApp number
  • Analytics
    • Order and Revenue Attribution
    • Google Analytics Report
  • Miscellaneous
    • Types of WhatsApp Messages
    • Quality Ratings & Messaging Limits
    • FAQs
    • Account health and blocking
    • What formats of media / image / video or audio are supported on WhatsApp Business API?
  • Segments Guide
    • Customer Segments
      • Customer Segment Filters
  • WhatsApp Display Name & WhatsApp Profile
    • WhatsApp Display Name
  • Customizations
    • Notifications
  • How to
    • Subscribe to push notifications on browser
    • Enable/Disable different notifications for agents
    • Unblock notifications permission
    • Install QuickReply on Mobile
  • Miscellaneous
    • QuickReply.ai - Data privacy and security
  • Message Template Guidelines
  • Video Tutorials on WhatsApp for E-commerce
  • Quality Ratings and Messaging Limits of WhatsApp Business API
  • Phone number requirements, Business Profile & Migration
  • Phone number and profile Messaging Limits FAQs
  • How to enable Facebook Business verification option
  • How to get Facebook Business Manager verified
  • Language Supported
  • Trusted Domains
  • Integration
  • Chat Widget
  • Channels
  • Team
  • How to Collect WhatsApp Business Opt-Ins for your Shopify Store?
  • FAQ Training
  • Keyword Training
  • How to export leads captured on chat by QuickReply.ai?
  • Merge Fields for WhatsApp Campaigns
  • How to send WhatsApp message using REST API - QuickReply.ai
  • How to share Facebook Business Manager Access to QuickReply.ai
  • What are the media file size limits and aspect ratio in WhatsApp Business API?
  • FAQ Training
  • How to integrate Razorpay for COD-to-Prepaid WhatsApp Campaigns?
  • How to integrate CashFree for COD-to-Prepaid WhatsApp Campaigns?
  • How to integrate PayU for COD-to-Prepaid WhatsApp Campaigns?
  • INTEGRATION
    • Social
      • Instagram DM & Messenger
        • Link Facebook page to Instagram account
        • Enable "Allow access to messages" for Instagram DM
    • Analytics
      • Meta Pixel
      • Google Analytics 4 (GA4)
    • CRM
      • HubSpot CRM
      • Zoho CRM
      • LeadSquared CRM
      • Salesforce
        • How to Enable WhatsApp Chat in Salesforce
        • How to Automatically Create Leads from New Chats and Get Notifications in Salesforce
    • CDP
      • MoEngage
  • FLASH RESPONSES
    • Flash Responses
    • Create Flash Response
    • Using Flash Response
  • FAQs
    • FAQ list
      • WhatsApp Messenger
        • "This business is now working to manage this chat", what does this mean?
      • Media
        • How can I send images as an album in WhatsApp Business API?
      • Blocking/ Unblocking
        • Can I reject or block incoming messages to my WhatsApp number on QuickReply.ai?
        • How to block an end-user from sending and receiving messages from your WhatsApp number?
        • Can users block or report WhatsApp Business API number?
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On this page
  • What is an opt-in?
  • How to collect WhatApp Opt-ins on your Shopify Store?
  • A step-by-step guide to capturing WhatsApp Opt-in for Shopify Store

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How to Collect WhatsApp Business Opt-Ins for your Shopify Store?

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Last updated 2 years ago

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What is an opt-in?

An opt-in is when your consumers provide you with their phone number and they agree to receive messages from your business via WhatsApp. Before you send a consumer an outbound WhatsApp message, you must first collect opt-ins. Things to remember when collecting opt-ins - Make it clear to your user that they agreeing to receive messages from your company via WhatsApp. - Clearly mention the business’ name that the user is opting in to receive messages via WhatsApp - Comply with applicable privacy laws A customer can contact your support team directly through a WhatsApp message thread to ask to receive notifications or they can provide you the consent via third-party channels. It's crucial to remember that you're responsible for storing opt-ins and ensuring that each consumer you contact via WhatsApp has accepted to receive communications from your business via WhatsApp.

How to collect WhatApp Opt-ins on your Shopify Store?

The easiest and most seamless way to collect WhatsApp Opt-in is when your user is doing the checkout. Shopify already has a mechanism to collect email marketing consent from your users. You can just use the same functionality and extend it to take consent for WhatsApp Opt-in.

Since for WhatsApp campaigns, you would require a mobile number. So, you will have to change your checkout pages to ensure that you are capturing mobile numbers during checkouts.

A step-by-step guide to capturing WhatsApp Opt-in for Shopify Store

1. Go to your store's Shopify admin 2. Go to Settings from the bottom of the left panel

3. Go to the Checkout page.

4. Go to the Customer contact section, and select the option that allows customers to checkout using "phone number or email", as shown in the screenshot below:

5. On the same page, Go to the Form options section on the same page. Set Shipping address phone number as Required.

6. On the same page, Go to the Email Marketing and select both checkboxes.

7. On the same page, Go to the Checkout Language and click on Manage checkout language.

8. In the Manage checkout language page, go to Checkout marketing and update the text of Accept marketing checkbox label as shown below

You can customize the texts to include all your channels and the kind of messages you wish to send.

Some samples are

  1. Send me order updates on WhatsApp

  2. Send me order information, promotional offers, and deals on Email, SMS, and WhatsApp

  3. Send me updates on WhatsApp and SMS.

9. On the same page, update these fields too

  1. Phone label - Phone Number for Order Updates (preferably WhatsApp number)

  2. Optional Phone label - Phone Number for Order Updates (preferably WhatsApp number)

  3. Phone Placeholder - Phone

  4. Phone tooltip - We will send you order updates and exclusive deals on your number via WhatsApp and/or SMS.

10. On the same page, scroll to the top and click SAVE

11. Once you have done all the steps, your checkout page will look like this

If you face any issues with us, do reach out to us on our email -

help@quickreply.ai