What formats of media / image / video or audio are supported on WhatsApp Business API?

Supported Content-Types

MediaSupported Content-Types

audio

audio/aac, audio/mp4, audio/amr, audio/mpeg, audio/ogg; codecs=opus

Note: The base audio/ogg type is not supported.

document

Any valid MIME-type.

image

image/jpeg, image/png

sticker

image/webp

video

video/mp4, video/3gpp

Notes:

  • Only H.264 video codec and AAC audio codec is supported.

  • We support videos with single audio stream or no audio stream.

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