Flash Responses
PreviousHow to Automatically Create Leads from New Chats and Get Notifications in SalesforceNextCreate Flash Response
Last updated
Was this helpful?
Last updated
Was this helpful?
Flash responses are ready-made responses that allow agents to provide information to a user quickly to save time. These help you to avoid typing common responses and frequently asked questions.
Flash responses can be used to explain to the user a particular product, or a particular feature, or to greet them without taking much time.
