Shipment Alerts

Best Practices for running a shipment alerts campaign

What to do:

• Send real-time updates at each shipping stage.

• Keep customers engaged with product tips.

How to do:

• At each stage (Packed, Shipped, Out for Delivery, Delivered): Send status updates.

• 24 hours after shipping: Send care tips or usage guidance.

Why this works:

• Improves post-purchase experience.

• Reduces customer anxiety during waiting period.

Best Practices for running a shipment alerts campaign