Create Journey - Trigger Settings

Create Journey

• Navigate to Journeys from the sidebar

• Click on "+ Create Journey"

• Add the name of the journey and tags (upto 10) for easier organization and searching. And click on create.

Triggers and Filters

• Select Trigger Source: Choose from available sources such as Shopify or Custom (Webhooks).

• Select Event: Select the trigger event from the available options under the selected source.

• Define Trigger Filters (optional): Set conditions based on customer actions or event properties. Filters allow for more granular control over who enters the journey.

  • Basis User Action: Filter based on user interaction.

  • Basis Event Property: Filter based on event-related data.

  

By following the above steps, you have completed Step 1 (Trigger Settings) of setting up a Journey. Proceed to the next page to set up the Workflow ( what to send, when to send, how to send)