Order Placed Confirmation

Best Practices for running an order-placed confirmation campaign

What to do:

• Confirm orders instantly.

• Reinforce buyer excitement.

• Suggest relevant products.

How to do:

1. 1–2 mins after order: Thank you + Order summary.

2. 6–12 hours later: Recommend add-ons or product usage tips.

Why this works:

• Strengthens purchase confidence.

• Drives cross-sells while excitement is high.

Sample templates for an order-placed confirmation campaign

6–12 hours later