How to edit a created broadcast

A scheduled broadcast can be modified before it is sent. Changes can include message content, recipients, and scheduling time.

• Navigate to the Broadcasts tab in QuickReply.

• Find the scheduled broadcast from the list visible or filter the same from the Status dropdown.

• Click on the Edit button under the Actions tab available for the broadcast you want to modify.

• You can edit any of the 4 steps i.e. Template Selection, Recipients & Content, Settings, and Schedule.

• Editing the template selection will require you to redefine all the other steps.

• Review and schedule again once the needful changes are done