How to Pause a Drip Campaign

Navigate to the Campaigns Dashboard

Go to the Campaigns section and locate the campaign you want to pause.

Select the Pause Button

Locate and click on the More Options Icon (...) towards the right of the listed campaign.

Select the Pause icon (⏸) and confirm your choice to stop the campaign immediately for all new entries.

What Happens When You Pause a Campaign?

• New users won’t enter the campaign while it’s paused.

• Users already mid-way in the drip will not receive further messages until the campaign is resumed.

Resume When Ready

You can resume the campaign at any time by clicking on the Resume button.

Limitations to Keep in Mind

• Pausing does not cancel existing delays. If resumed later, users may receive queued messages unless manually removed.

• For time-sensitive drips (e.g., delivery notifications), pausing may cause misalignment with real-world events.