How to subscribe to push notifications on mobile?

To receive real-time alerts on your mobile—like incoming chats, lead captures, or assignments—QuickReply allows you to enable or disable specific mobile notifications from within the dashboard.

Enable Mobile Notifications from QuickReply Settings

• Log in to your QuickReply Dashboard (via browser or PWA).

• Tap the Settings icon in the sidebar

• Go to the Notifications tab.

• Under the Mobile Notification column, you’ll see toggles for each type of alert:

  • There is an incoming conversation

  • A conversation is assigned to you

  • There is a new reply from visitor

  • A new lead is captured

  • A conversation is initiated

  • Daily Report

• Use the toggles to turn ON/OFF notifications based on your preference.

Notifications are pushed via the browser or PWA. Ensure you've also allowed notification permissions in your mobile browser settings (Chrome/Safari).