Messaging Credit Statement

The Messaging Credit Statement gives you a complete ledger of how credits are consumed over time. This helps with transparency, billing validation, cost analysis, and financial reconciliation.

Each entry in the report represents either:

  • A credit deduction (when messages are sent)

  • A credit top-up/recharge, or

  • A system adjustment (rare)

📌 Key Columns Explained

Column Name
Meaning

Date

The exact date when the message cost or transaction was recorded.

Type

Indicates whether the row is a DEBIT (credits used) or CREDIT (top-up added).

Currency

The currency used for pricing (e.g., INR, USD).

Transaction Amount

Monetary value deducted or added for messaging usage.

Messaging Credits Remaining

Running balance after the transaction — helps track trends over time.

Marketing message count

Number of outbound paid marketing messages sent on that date.

Marketing message price

Total Cost of marketing category messages on that day.

Utility messages count

Count of utility messages sent on that day.

Utility message price

Total Cost of utility category messages on that day.

Service first message count

Number of service messages that initiated a new conversation with a customer.

Service first message price

Total Cost of Service Messages that initiated a new conversation on that day.

Service first message count

Number of service messages that initiated a new conversation with a customer.

Other fields such as Remarks, Follow-up messages, Media, First Message Price etc are deprecated and are only for backward compatibility. You can ignore them.

Last updated

Was this helpful?