# PRODUCT MODULES - [Conversations](/product-modules/conversations.md) - [Overview](/product-modules/conversations/overview.md) - [Concepts](/product-modules/conversations/concepts.md) - [Start a new chat](/product-modules/conversations/start-a-new-chat.md) - [Managing chats](/product-modules/conversations/managing-chats.md) - [Filtering chats](/product-modules/conversations/filtering-chats.md) - [Chat views](/product-modules/conversations/chat-views.md) - [Miscellaneous](/product-modules/conversations/miscellaneous.md) - [Broadcasts](/product-modules/broadcasts.md) - [Overview](/product-modules/broadcasts/overview.md) - [Creating a Broadcast](/product-modules/broadcasts/creating-a-broadcast.md) - [Broadcast How-Tos](/product-modules/broadcasts/broadcast-how-tos.md) - [How to use Smart Utility Fallback](/product-modules/broadcasts/broadcast-how-tos/how-to-use-smart-utility-fallback.md) - [How to edit a created broadcast](/product-modules/broadcasts/broadcast-how-tos/how-to-edit-a-created-broadcast.md) - [How to reschedule a broadcast](/product-modules/broadcasts/broadcast-how-tos/how-to-reschedule-a-broadcast.md) - [How to pause a broadcast](/product-modules/broadcasts/broadcast-how-tos/how-to-pause-a-broadcast.md) - [How to abort a broadcast](/product-modules/broadcasts/broadcast-how-tos/how-to-abort-a-broadcast.md) - [How to archive a broadcast](/product-modules/broadcasts/broadcast-how-tos/how-to-archive-a-broadcast.md) - [Broadcast Reports & Statistics](/product-modules/broadcasts/broadcast-reports-and-statistics.md) - [Templates](/product-modules/templates.md) - [WhatsApp Templates](/product-modules/templates/whatsapp-templates.md) - [Overview](/product-modules/templates/whatsapp-templates/overview.md) - [Concepts](/product-modules/templates/whatsapp-templates/concepts.md) - [WhatsApp Templates by Category](/product-modules/templates/whatsapp-templates/concepts/whatsapp-templates-by-category.md) - [WhatsApp Templates by Layout](/product-modules/templates/whatsapp-templates/concepts/whatsapp-templates-by-layout.md) - [Template Button Types](/product-modules/templates/whatsapp-templates/concepts/template-button-types.md) - [Template Statuses](/product-modules/templates/whatsapp-templates/concepts/template-statuses.md): This page explains the different statuses for templates. - [Template Guidelines by Meta](/product-modules/templates/whatsapp-templates/concepts/template-guidelines.md) - [How-Tos](/product-modules/templates/whatsapp-templates/how-tos.md) - [Create Templates](/product-modules/templates/whatsapp-templates/how-tos/create-templates.md) - [How to Create a WhatsApp Template (Standard layout)?](/product-modules/templates/whatsapp-templates/how-tos/create-templates/how-to-create-a-whatsapp-template-standard-layout.md) - [How to Create a WhatsApp Template (Carousel layout)?](/product-modules/templates/whatsapp-templates/how-tos/create-templates/how-to-create-a-whatsapp-template-carousel-layout.md) - [How to add Buttons in WhatsApp Templates?](/product-modules/templates/whatsapp-templates/how-tos/create-templates/how-to-add-buttons-in-whatsapp-templates.md) - [Archive Templates](/product-modules/templates/whatsapp-templates/how-tos/archive-templates.md): Archiving a template allows businesses to hide outdated or unused WhatsApp templates from the active list without permanently deleting them. This helps keep the workspace organized while retaining pas - [Sync Templates](/product-modules/templates/whatsapp-templates/how-tos/sync-templates.md): WhatsApp templates are managed via Meta (WhatsApp API). The Sync Templates feature ensures that all approved, rejected, or modified templates from the WhatsApp Business API are updated and reflected c - [Clone Templates](/product-modules/templates/whatsapp-templates/how-tos/clone-templates.md): Cloning a template allows businesses to duplicate an existing WhatsApp template and make modifications without starting from scratch. This is useful when creating variations of a message with minor ed - [Get the Template Id](/product-modules/templates/whatsapp-templates/how-tos/get-the-template-id.md): Each approved WhatsApp template is assigned a unique Template ID by Meta. This ID is used to track and reference templates within API calls, automation, and integrations. - [Template Variants](/product-modules/templates/whatsapp-templates/template-variants.md) - [Overview](/product-modules/templates/whatsapp-templates/template-variants/overview.md) - [Concepts](/product-modules/templates/whatsapp-templates/template-variants/concepts.md) - [Start using Template Variants](/product-modules/templates/whatsapp-templates/template-variants/start-using-template-variants.md) - [FAQs](/product-modules/templates/whatsapp-templates/template-variants/faqs.md) - [Campaigns](/product-modules/campaigns.md) - [Overview](/product-modules/campaigns/overview.md) - [How to Create a Drip Campaign](/product-modules/campaigns/how-to-create-a-drip-campaign.md) - [How to Edit a Drip Campaign](/product-modules/campaigns/how-to-edit-a-drip-campaign.md) - [How to Pause a Drip Campaign](/product-modules/campaigns/how-to-pause-a-drip-campaign.md) - [Sample Drip Campaigns for Shopify Users](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users.md) - [Product Browsing Recovery](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/product-browsing-recovery.md) - [Abandoned Cart Recovery](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/abandoned-cart-recovery.md) - [COD Confirmation](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cod-confirmation.md) - [COD to Prepaid](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cod-to-prepaid.md) - [Order Placed Confirmation](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/order-placed-confirmation.md) - [Shipment Alerts](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/shipment-alerts.md) - [Review & Feedback](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/review-and-feedback.md) - [Cross-sell/Upsell](/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cross-sell-upsell.md) - [Sample Drip Campaigns for Non-Shopify Users](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users.md) - [Lead Nurturing Sequences](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/lead-nurturing-sequences.md) - [Onboarding Flows](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/onboarding-flows.md) - [Demo/Meeting Follow-Ups](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/demo-meeting-follow-ups.md) - [Proposal Tracking](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/proposal-tracking.md) - [Reactivation Campaigns](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/reactivation-campaigns.md) - [CSAT & Feedback Collection](/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/csat-and-feedback-collection.md) - [Journeys](/product-modules/journeys.md) - [Overview](/product-modules/journeys/overview.md) - [Data Sources](/product-modules/journeys/data-sources.md) - [Triggers & Events](/product-modules/journeys/data-sources/triggers-and-events.md) - [Creating Webhook Triggers](/product-modules/journeys/data-sources/creating-webhook-triggers.md) - [Manage Journey](/product-modules/journeys/manage-journey.md) - [Create Journey - Trigger Settings](/product-modules/journeys/manage-journey/create-journey-trigger-settings.md) - [Create Journey - Workflow](/product-modules/journeys/manage-journey/create-journey-workflow.md) - [Create Journey - Goal and Exit](/product-modules/journeys/manage-journey/create-journey-goal-and-exit.md) - [Edit a Journey](/product-modules/journeys/manage-journey/edit-a-journey.md) - [Pause, Resume and Clone a Journey](/product-modules/journeys/manage-journey/pause-resume-and-clone-a-journey.md) - [Analyze Journey](/product-modules/journeys/analyze-journey.md) - [Concepts](/product-modules/journeys/concepts.md) - [AI Builder](/product-modules/ai-builder.md) - [Concepts](/product-modules/ai-builder/concepts.md) - [Comment to DM](/product-modules/ai-builder/comment-to-dm.md) - [Ads to DMs](/product-modules/ai-builder/ads-to-dms.md) - [Team](/product-modules/team.md): The Team section in QuickReply.ai allows you to manage who has access to your QuickReply.ai workspace. - [Integrations](/product-modules/integrations.md) - [Overview](/product-modules/integrations/overview.md) - [Available Integrations](/product-modules/integrations/available-integrations.md) - [Automation](/product-modules/integrations/available-integrations/automation.md) - [Zapier](/product-modules/integrations/available-integrations/automation/zapier.md): Streamline workflows with 2,000+ connected apps - [Analytics](/product-modules/integrations/available-integrations/analytics.md) - [Google Analytics 4](/product-modules/integrations/available-integrations/analytics/google-analytics-4.md): Understand WhatsApp’s impact across your conversion funnel - [Meta Pixel](/product-modules/integrations/available-integrations/analytics/meta-pixel.md): Bridge WhatsApp engagement with Meta ad performance - [Checkout Recovery](/product-modules/integrations/available-integrations/checkout-recovery.md) - [GoKwik](/product-modules/integrations/available-integrations/checkout-recovery/gokwik.md): Recover abandoned checkouts with intelligent commerce workflows - [ShopFlo](/product-modules/integrations/available-integrations/checkout-recovery/shopflo.md): Improve checkout conversion with a modern D2C-first experience - [Zecpe](/product-modules/integrations/available-integrations/checkout-recovery/zecpe.md): Enable frictionless checkouts and reduce drop-offs - [Blaze](/product-modules/integrations/available-integrations/checkout-recovery/blaze.md): Boost conversions with optimized checkout infrastructure - [Razorpay Magic](/product-modules/integrations/available-integrations/checkout-recovery/razorpay-magic.md) - [Fastrr](/product-modules/integrations/available-integrations/checkout-recovery/fastrr.md): Deliver seamless one-click checkout experiences - [Swift](/product-modules/integrations/available-integrations/checkout-recovery/swift.md): Recover revenue with accelerated Shopify checkout - [Simpl](/product-modules/integrations/available-integrations/checkout-recovery/simpl.md): Offer Buy Now, Pay Later with better payment conversions - [Breeze](/product-modules/integrations/available-integrations/checkout-recovery/breeze.md): Turn high-intent traffic into fast conversions - [Ecom 360](/product-modules/integrations/available-integrations/checkout-recovery/ecom-360.md): Deliver checkout intelligence to optimize conversions - [COD to Prepaid](/product-modules/integrations/available-integrations/cod-to-prepaid.md) - [Razorpay](/product-modules/integrations/available-integrations/cod-to-prepaid/razorpay.md): Convert COD orders into prepaid transactions with ease - [PayU](/product-modules/integrations/available-integrations/cod-to-prepaid/payu.md): Power prepaid recovery with flexible payment experiences - [Cashfree](/product-modules/integrations/available-integrations/cod-to-prepaid/cashfree.md): Enable instant prepaid conversion for COD orders - [CRM](/product-modules/integrations/available-integrations/crm.md) - [HubSpot](/product-modules/integrations/available-integrations/crm/hubspot.md): Enhance your communications with sales and marketing insights - [LeadSquared](/product-modules/integrations/available-integrations/crm/leadsquared.md): Drive high-intent WhatsApp conversations from your sales funnel - [Zoho CRM](/product-modules/integrations/available-integrations/crm/zoho-crm.md): Automate WhatsApp outreach as part of your sales workflows - [Salesforce](/product-modules/integrations/available-integrations/crm/salesforce.md): Bring WhatsApp into your enterprise customer engagement - [Kylas](/product-modules/integrations/available-integrations/crm/kylas.md): Drive structured WhatsApp engagement for fast-scaling teams - [Customer Support](/product-modules/integrations/available-integrations/customer-support.md) - [Zoho Desk](/product-modules/integrations/available-integrations/customer-support/zoho-desk.md): Offer instant support and ticket resolution via WhatsApp - [Freshdesk](/product-modules/integrations/available-integrations/customer-support/freshdesk.md): Respond faster with WhatsApp integrated into your support workflows - [Feedback Collections](/product-modules/integrations/available-integrations/feedback-collections.md) - [Proviews](/product-modules/integrations/available-integrations/feedback-collections/proviews.md): Collect high-converting reviews through automated WhatsApp flows - [JudgeMe](/product-modules/integrations/available-integrations/feedback-collections/judgeme.md): Boost review volume with post-purchase WhatsApp prompts - [Loox](/product-modules/integrations/available-integrations/feedback-collections/loox.md): Collect visual reviews that build trust and drive conversions - [Nector](/product-modules/integrations/available-integrations/feedback-collections/nector.md): Engage loyal customers and collect rewards-based feedback - [Shipping](/product-modules/integrations/available-integrations/shipping.md) - [Delhivery](/product-modules/integrations/available-integrations/shipping/delhivery.md): Deliver proactive shipping updates and reduce support load - [Shiprocket](/product-modules/integrations/available-integrations/shipping/shiprocket.md): Automate WhatsApp alerts across your entire shipping workflow - [Clickpost](/product-modules/integrations/available-integrations/shipping/clickpost.md): Deliver branded post-purchase experiences on WhatsApp - [Shipio](/product-modules/integrations/available-integrations/shipping/shipio.md): Keep customers informed through every leg of delivery - [Nimbus Post](/product-modules/integrations/available-integrations/shipping/nimbus-post.md): Deliver smoother order tracking and real-time communication - [WareIQ](/product-modules/integrations/available-integrations/shipping/wareiq.md): Enable smart fulfillment visibility for modern brands - [Social](/product-modules/integrations/available-integrations/social.md) - [Instagram DM & Messenger](/product-modules/integrations/available-integrations/social/instagram-dm-and-messenger.md): Turn social conversations into conversions with unified inboxing - [Settings](/product-modules/settings.md) - [Channels](/product-modules/settings/channels.md) - [WhatsApp](/product-modules/settings/channels/whatsapp.md): This page shows the settings and status of your connected WhatsApp Business API account. Here you can check credits, messaging limits, quality rating, usage and advanced messaging settings. - [Messaging Credit Statement](/product-modules/settings/channels/whatsapp/messaging-credit-statement.md): The Messaging Credit Statement gives you a complete ledger of how credits are consumed over time. This helps with transparency, billing validation, cost analysis, and financial reconciliation. - [Marketing Message Frequency Capping](/product-modules/settings/channels/whatsapp/marketing-message-frequency-capping.md): Message Capping helps you control how often a user receives messages from your brand. This ensures users don’t get spammed while still receiving important updates or offers. - [Sending Preferences](/product-modules/settings/page-5.md) - [DND hours](/product-modules/settings/page-5/dnd-hours.md) - [Security](/product-modules/settings/security.md) - [Role Based Access](/product-modules/settings/security/role-based-access.md) - [Support Team Access](/product-modules/settings/security/support-team-access.md) - [Two Factor Authentication](/product-modules/settings/security/two-factor-authentication.md) - [Export Message Data](/product-modules/settings/export-message-data.md): Export detailed message data including timestamps, metadata, etc.