> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules.md).

# PRODUCT MODULES

- [Conversations](https://docs.quickreply.ai/product-modules/conversations.md)
- [Overview](https://docs.quickreply.ai/product-modules/conversations/overview.md)
- [Concepts](https://docs.quickreply.ai/product-modules/conversations/concepts.md)
- [Start a new chat](https://docs.quickreply.ai/product-modules/conversations/start-a-new-chat.md)
- [Managing chats](https://docs.quickreply.ai/product-modules/conversations/managing-chats.md)
- [Filtering chats](https://docs.quickreply.ai/product-modules/conversations/filtering-chats.md)
- [Chat views](https://docs.quickreply.ai/product-modules/conversations/chat-views.md)
- [Miscellaneous](https://docs.quickreply.ai/product-modules/conversations/miscellaneous.md)
- [Broadcasts](https://docs.quickreply.ai/product-modules/broadcasts.md)
- [Overview](https://docs.quickreply.ai/product-modules/broadcasts/overview.md)
- [Creating a Broadcast](https://docs.quickreply.ai/product-modules/broadcasts/creating-a-broadcast.md)
- [Broadcast How-Tos](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos.md)
- [How to use Smart Utility Fallback](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos/how-to-use-smart-utility-fallback.md)
- [How to edit a created broadcast](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos/how-to-edit-a-created-broadcast.md)
- [How to reschedule a broadcast](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos/how-to-reschedule-a-broadcast.md)
- [How to pause a broadcast](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos/how-to-pause-a-broadcast.md)
- [How to abort a broadcast](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos/how-to-abort-a-broadcast.md)
- [How to archive a broadcast](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-how-tos/how-to-archive-a-broadcast.md)
- [Broadcast Reports & Statistics](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-reports-and-statistics.md)
- [Broadcast Retries](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-retries.md): Automatically re-send WhatsApp broadcast messages that couldn't be delivered on the first attempt.
- [How to Setup Retries](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-retries/how-to-setup-retries.md)
- [Adding Retries After a Broadcast Finishes](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-retries/adding-retries-after-a-broadcast-finishes.md): If a broadcast has failed messages, you can add retries after it was created — including broadcasts where Delivery Optimization was turned off.
- [Tracking Retry Performance](https://docs.quickreply.ai/product-modules/broadcasts/broadcast-retries/tracking-retry-performance.md): Retry results appear in the broadcast report. Appear in the broadcast report.
- [Templates](https://docs.quickreply.ai/product-modules/templates.md)
- [WhatsApp Templates](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates.md)
- [Overview](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/overview.md)
- [Concepts](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts.md)
- [WhatsApp Templates by Category](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts/whatsapp-templates-by-category.md)
- [WhatsApp Templates by Layout](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts/whatsapp-templates-by-layout.md)
- [Template Button Types](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts/template-button-types.md)
- [Template Statuses](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts/template-statuses.md): This page explains the different statuses for templates.
- [Template Guidelines by Meta](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts/template-guidelines.md)
- [How-Tos](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos.md)
- [Create Templates](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/create-templates.md)
- [How to Create a WhatsApp Template (Standard layout)?](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/create-templates/how-to-create-a-whatsapp-template-standard-layout.md)
- [How to Create a WhatsApp Template (Carousel layout)?](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/create-templates/how-to-create-a-whatsapp-template-carousel-layout.md)
- [How to add Buttons in WhatsApp Templates?](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/create-templates/how-to-add-buttons-in-whatsapp-templates.md)
- [Map Variables in Template](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/create-templates/map-variables-in-template.md)
- [Archive Templates](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/archive-templates.md): Archiving a template allows businesses to hide outdated or unused WhatsApp templates from the active list without permanently deleting them. This helps keep the workspace organized while retaining pas
- [Sync Templates](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/sync-templates.md): WhatsApp templates are managed via Meta (WhatsApp API). The Sync Templates feature ensures that all approved, rejected, or modified templates from the WhatsApp Business API are updated and reflected c
- [Clone Templates](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/clone-templates.md): Cloning a template allows businesses to duplicate an existing WhatsApp template and make modifications without starting from scratch. This is useful when creating variations of a message with minor ed
- [Get the Template Id](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/how-tos/get-the-template-id.md): Each approved WhatsApp template is assigned a unique Template ID by Meta. This ID is used to track and reference templates within API calls, automation, and integrations.
- [Template Variants](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/template-variants.md)
- [Overview](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/template-variants/overview.md)
- [Concepts](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/template-variants/concepts.md)
- [Start using Template Variants](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/template-variants/start-using-template-variants.md)
- [FAQs](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/template-variants/faqs.md)
- [Campaigns](https://docs.quickreply.ai/product-modules/campaigns.md)
- [Overview](https://docs.quickreply.ai/product-modules/campaigns/overview.md)
- [How to Create a Drip Campaign](https://docs.quickreply.ai/product-modules/campaigns/how-to-create-a-drip-campaign.md)
- [How to Edit a Drip Campaign](https://docs.quickreply.ai/product-modules/campaigns/how-to-edit-a-drip-campaign.md)
- [How to Pause a Drip Campaign](https://docs.quickreply.ai/product-modules/campaigns/how-to-pause-a-drip-campaign.md)
- [Sample Drip Campaigns for Shopify Users](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users.md)
- [Product Browsing Recovery](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/product-browsing-recovery.md)
- [Abandoned Cart Recovery](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/abandoned-cart-recovery.md)
- [COD Confirmation](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cod-confirmation.md)
- [COD to Prepaid](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cod-to-prepaid.md)
- [Order Placed Confirmation](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/order-placed-confirmation.md)
- [Shipment Alerts](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/shipment-alerts.md)
- [Review & Feedback](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/review-and-feedback.md)
- [Cross-sell/Upsell](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cross-sell-upsell.md)
- [Sample Drip Campaigns for Non-Shopify Users](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users.md)
- [Lead Nurturing Sequences](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/lead-nurturing-sequences.md)
- [Onboarding Flows](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/onboarding-flows.md)
- [Demo/Meeting Follow-Ups](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/demo-meeting-follow-ups.md)
- [Proposal Tracking](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/proposal-tracking.md)
- [Reactivation Campaigns](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/reactivation-campaigns.md)
- [CSAT & Feedback Collection](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-non-shopify-users/csat-and-feedback-collection.md)
- [Journeys](https://docs.quickreply.ai/product-modules/journeys.md)
- [Overview](https://docs.quickreply.ai/product-modules/journeys/overview.md)
- [Data Sources](https://docs.quickreply.ai/product-modules/journeys/data-sources.md)
- [Triggers & Events](https://docs.quickreply.ai/product-modules/journeys/data-sources/triggers-and-events.md)
- [Creating Webhook Triggers](https://docs.quickreply.ai/product-modules/journeys/data-sources/creating-webhook-triggers.md)
- [Manage Journey](https://docs.quickreply.ai/product-modules/journeys/manage-journey.md)
- [Create Journey - Trigger Settings](https://docs.quickreply.ai/product-modules/journeys/manage-journey/create-journey-trigger-settings.md)
- [Create Journey - Workflow](https://docs.quickreply.ai/product-modules/journeys/manage-journey/create-journey-workflow.md)
- [Create Journey - Goal and Exit](https://docs.quickreply.ai/product-modules/journeys/manage-journey/create-journey-goal-and-exit.md)
- [Edit a Journey](https://docs.quickreply.ai/product-modules/journeys/manage-journey/edit-a-journey.md)
- [Pause, Resume and Clone a Journey](https://docs.quickreply.ai/product-modules/journeys/manage-journey/pause-resume-and-clone-a-journey.md)
- [Analyze Journey](https://docs.quickreply.ai/product-modules/journeys/analyze-journey.md)
- [Concepts](https://docs.quickreply.ai/product-modules/journeys/concepts.md)
- [Sample Journeys](https://docs.quickreply.ai/product-modules/journeys/sample-journeys.md)
- [Order Created (shopify journey)](https://docs.quickreply.ai/product-modules/journeys/sample-journeys/order-created-shopify-journey.md)
- [COD Confirmation](https://docs.quickreply.ai/product-modules/journeys/sample-journeys/cod-confirmation.md)
- [Abandoned Cart](https://docs.quickreply.ai/product-modules/journeys/sample-journeys/abandoned-cart.md)
- [Order Shipped](https://docs.quickreply.ai/product-modules/journeys/sample-journeys/order-shipped.md)
- [Cross Sell](https://docs.quickreply.ai/product-modules/journeys/sample-journeys/cross-sell.md)
- [AI Builder](https://docs.quickreply.ai/product-modules/ai-builder.md)
- [Concepts](https://docs.quickreply.ai/product-modules/ai-builder/concepts.md)
- [Shopify Users](https://docs.quickreply.ai/product-modules/ai-builder/shopify-and-non-shopify-bots.md)
- [Pre-trained bots](https://docs.quickreply.ai/product-modules/ai-builder/shopify-and-non-shopify-bots/pre-trained-bots.md)
- [Custom bots](https://docs.quickreply.ai/product-modules/ai-builder/shopify-and-non-shopify-bots/custom-bots.md)
- [Playbooks](https://docs.quickreply.ai/product-modules/ai-builder/playbooks.md)
- [Nodes](https://docs.quickreply.ai/product-modules/ai-builder/nodes.md)
- [Add and Send Data](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data.md)
- [Text](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/text.md)
- [Image](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/image.md)
- [Links](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/links.md)
- [Audio](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/audio.md)
- [Video](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/video.md)
- [Youtube](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/youtube.md)
- [Document](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/document.md)
- [Location](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/location.md)
- [Gallery](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/gallery.md)
- [Dynamic Node](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/dynamic-node.md)
- [Contact](https://docs.quickreply.ai/product-modules/ai-builder/nodes/add-and-send-data/contact.md)
- [Collect User Data](https://docs.quickreply.ai/product-modules/ai-builder/nodes/collect-user-data.md)
- [Redirect Users](https://docs.quickreply.ai/product-modules/ai-builder/nodes/redirect-users.md)
- [Export and Import](https://docs.quickreply.ai/product-modules/ai-builder/nodes/export-and-import.md)
- [Connect Users to a Human](https://docs.quickreply.ai/product-modules/ai-builder/nodes/connect-users-to-a-human.md)
- [Additional](https://docs.quickreply.ai/product-modules/ai-builder/nodes/additional.md)
- [Comment Automation](https://docs.quickreply.ai/product-modules/ai-builder/comment-automation.md)
- [Ads to DMs](https://docs.quickreply.ai/product-modules/ai-builder/ads-to-dms.md)
- [Ad ID and Post ID mapping](https://docs.quickreply.ai/product-modules/ai-builder/ad-id-and-post-id-mapping.md)
- [Team](https://docs.quickreply.ai/product-modules/team.md): The Team section in QuickReply.ai allows you to manage who has access to your QuickReply.ai workspace.
- [Integrations](https://docs.quickreply.ai/product-modules/integrations.md)
- [Overview](https://docs.quickreply.ai/product-modules/integrations/overview.md)
- [Available Integrations](https://docs.quickreply.ai/product-modules/integrations/available-integrations.md)
- [Automation](https://docs.quickreply.ai/product-modules/integrations/available-integrations/automation.md)
- [Zapier](https://docs.quickreply.ai/product-modules/integrations/available-integrations/automation/zapier.md): Streamline workflows with 2,000+ connected apps
- [Analytics](https://docs.quickreply.ai/product-modules/integrations/available-integrations/analytics.md)
- [Google Analytics 4](https://docs.quickreply.ai/product-modules/integrations/available-integrations/analytics/google-analytics-4.md): Understand WhatsApp’s impact across your conversion funnel
- [Meta Pixel](https://docs.quickreply.ai/product-modules/integrations/available-integrations/analytics/meta-pixel.md): Bridge WhatsApp engagement with Meta ad performance
- [Checkout Recovery](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery.md)
- [GoKwik](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/gokwik.md): Recover abandoned checkouts with intelligent commerce workflows
- [ShopFlo](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/shopflo.md): Improve checkout conversion with a modern D2C-first experience
- [Zecpe](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/zecpe.md): Enable frictionless checkouts and reduce drop-offs
- [Blaze](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/blaze.md): Boost conversions with optimized checkout infrastructure
- [Razorpay Magic](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/razorpay-magic.md)
- [Fastrr](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/fastrr.md): Deliver seamless one-click checkout experiences
- [Swift](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/swift.md): Recover revenue with accelerated Shopify checkout
- [Simpl](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/simpl.md): Offer Buy Now, Pay Later with better payment conversions
- [Breeze](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/breeze.md): Turn high-intent traffic into fast conversions
- [Ecom 360](https://docs.quickreply.ai/product-modules/integrations/available-integrations/checkout-recovery/ecom-360.md): Deliver checkout intelligence to optimize conversions
- [COD to Prepaid](https://docs.quickreply.ai/product-modules/integrations/available-integrations/cod-to-prepaid.md)
- [Razorpay](https://docs.quickreply.ai/product-modules/integrations/available-integrations/cod-to-prepaid/razorpay.md): Convert COD orders into prepaid transactions with ease
- [PayU](https://docs.quickreply.ai/product-modules/integrations/available-integrations/cod-to-prepaid/payu.md): Power prepaid recovery with flexible payment experiences
- [Cashfree](https://docs.quickreply.ai/product-modules/integrations/available-integrations/cod-to-prepaid/cashfree.md): Enable instant prepaid conversion for COD orders
- [CRM](https://docs.quickreply.ai/product-modules/integrations/available-integrations/crm.md)
- [HubSpot](https://docs.quickreply.ai/product-modules/integrations/available-integrations/crm/hubspot.md): Enhance your communications with sales and marketing insights
- [LeadSquared](https://docs.quickreply.ai/product-modules/integrations/available-integrations/crm/leadsquared.md): Drive high-intent WhatsApp conversations from your sales funnel
- [Zoho CRM](https://docs.quickreply.ai/product-modules/integrations/available-integrations/crm/zoho-crm.md): Automate WhatsApp outreach as part of your sales workflows
- [Salesforce](https://docs.quickreply.ai/product-modules/integrations/available-integrations/crm/salesforce.md): Bring WhatsApp into your enterprise customer engagement
- [Kylas](https://docs.quickreply.ai/product-modules/integrations/available-integrations/crm/kylas.md): Drive structured WhatsApp engagement for fast-scaling teams
- [Customer Support](https://docs.quickreply.ai/product-modules/integrations/available-integrations/customer-support.md)
- [Zoho Desk](https://docs.quickreply.ai/product-modules/integrations/available-integrations/customer-support/zoho-desk.md): Offer instant support and ticket resolution via WhatsApp
- [Freshdesk](https://docs.quickreply.ai/product-modules/integrations/available-integrations/customer-support/freshdesk.md): Respond faster with WhatsApp integrated into your support workflows
- [Feedback Collections](https://docs.quickreply.ai/product-modules/integrations/available-integrations/feedback-collections.md)
- [Proviews](https://docs.quickreply.ai/product-modules/integrations/available-integrations/feedback-collections/proviews.md): Collect high-converting reviews through automated WhatsApp flows
- [JudgeMe](https://docs.quickreply.ai/product-modules/integrations/available-integrations/feedback-collections/judgeme.md): Boost review volume with post-purchase WhatsApp prompts
- [Loox](https://docs.quickreply.ai/product-modules/integrations/available-integrations/feedback-collections/loox.md): Collect visual reviews that build trust and drive conversions
- [Nector](https://docs.quickreply.ai/product-modules/integrations/available-integrations/feedback-collections/nector.md): Engage loyal customers and collect rewards-based feedback
- [Shipping](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping.md)
- [Delhivery](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/delhivery.md): Deliver proactive shipping updates and reduce support load
- [Shiprocket](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/shiprocket.md): Automate WhatsApp alerts across your entire shipping workflow
- [Clickpost](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/clickpost.md): Deliver branded post-purchase experiences on WhatsApp
- [Shipio](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/shipio.md): Keep customers informed through every leg of delivery
- [Nimbus Post](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/nimbus-post.md): Deliver smoother order tracking and real-time communication
- [WareIQ](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/wareiq.md): Enable smart fulfillment visibility for modern brands
- [Social](https://docs.quickreply.ai/product-modules/integrations/available-integrations/social.md)
- [Instagram DM & Messenger](https://docs.quickreply.ai/product-modules/integrations/available-integrations/social/instagram-dm-and-messenger.md): Turn social conversations into conversions with unified inboxing
- [Settings](https://docs.quickreply.ai/product-modules/settings.md)
- [Channels](https://docs.quickreply.ai/product-modules/settings/channels.md)
- [WhatsApp](https://docs.quickreply.ai/product-modules/settings/channels/whatsapp.md): This page shows the settings and status of your connected WhatsApp Business API account. Here you can check credits, messaging limits, quality rating, usage and advanced messaging settings.
- [Messaging Credit Statement](https://docs.quickreply.ai/product-modules/settings/channels/whatsapp/messaging-credit-statement.md): The Messaging Credit Statement gives you a complete ledger of how credits are consumed over time. This helps with transparency, billing validation, cost analysis, and financial reconciliation.
- [Marketing Message Frequency Capping](https://docs.quickreply.ai/product-modules/settings/channels/whatsapp/marketing-message-frequency-capping.md): Message Capping helps you control how often a user receives messages from your brand. This ensures users don’t get spammed while still receiving important updates or offers.
- [Sending Preferences](https://docs.quickreply.ai/product-modules/settings/page-5.md)
- [DND hours](https://docs.quickreply.ai/product-modules/settings/page-5/dnd-hours.md)
- [Security](https://docs.quickreply.ai/product-modules/settings/security.md)
- [Role Based Access](https://docs.quickreply.ai/product-modules/settings/security/role-based-access.md)
- [Support Team Access](https://docs.quickreply.ai/product-modules/settings/security/support-team-access.md)
- [Two Factor Authentication](https://docs.quickreply.ai/product-modules/settings/security/two-factor-authentication.md)
- [Export Message Data](https://docs.quickreply.ai/product-modules/settings/export-message-data.md): Export detailed message data including timestamps, metadata, etc.