Meta Business Manager Verification

Your business must have a Meta Business Manager account. Verification is mandatory to gain full access to the WhatsApp Business API.

Best Practices

To improve your chances of successful verification with Meta, please review the following before submitting your request:

• Ensure your business website is active, secured with SSL, and displays the same legal company name, address, and contact number as listed in Meta Business Manager.

• Use a business email address that matches your website’s domain (for example, [email protected]).

• If you choose phone number verification, make sure the number can receive inbound calls or SMS. Any IVR or automated call system is suggested to be disabled during the verification process.

• If you choose email address verification, prefer using brand's domain linked email address (such as [email protected]) instead of generic address to get a faster verification.

• The legal or trade name on your submitted documents must match the name shown on your website (preferably on the footer) and the Facebook Page. If the names differ, clearly explain the relationship (for example, “Brand A is operated by Company B”).

Steps

1. Go to Meta Business Manager → Security Center

1. Check your Business Verification status and it's dependencies:

   1. Ineligible for Verification : Meta requires some eligibility criteria to consider a Business Manager eligible to be verified. Follow this article to get your Business Manager eligible for Verification.

   2. 🔄 In review : Good news - Meta might take upto two days to give you a status on the verification. If it's already past the time, please write to the Meta support team

   3. ❌ Rejected : That's sad to hear - you can read more about troubleshooting the rejection here.

   4. ✅ Verified : It's a great news - now that your Business Manager is verified, you can now proceed with the WhatsApp Business API setup here.