How to Create a WhatsApp Template (Carousel layout)?

Steps

  1. Navigate to the Templates page. Click on Create WhatsApp Template .

  2. Enter template name - Enter the name of the template you wish to create.

  3. Choose type and category - Select the category as Marketing and choose the type as Carousel, and click on Create.

  4. Add message body - Type some text for the message bubble; include variables if required.

  5. Add carousel cards - Minimum of 1 and Maximum of 10 cards are allowed.

    1. For the first card, select the Card Header (media) Type. Once selected, its fixed for all the cards.

    2. Add the Card Body (use variables for dynamic values)

    3. Add CTA buttons - one is mandatory.

      If you attempt to change the header or button type/order of any card, you will receive a warning that changing this change will be effective for all other cards.

  6. Click on Next and you will be asked to provide sample values. For each card provide sample values.

    You should provide specific and meaningful values for the variables you have added in both the message body, card body, URL, or media.

    These sample values mustn't be placeholders or meaningless, as using dummy values may result in the rejection of your templates.

  7. Click on Submit to submit the WhatsApp Template to Meta for Approval.

  8. Once submitted, the Template will be applied and will appear in the list in Pending status.

  9. You can check the approval status later on the broadcasts panel. Usually, Template Approval is quick, but sometimes it can take 1-2 days too.

  10. Template statuses are auto-synced at a set interval. To get the latest status early, Sync Templates and check the latest status.

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