Template Statuses

This page explains the different statuses for templates.

Each WhatsApp template requires approval from Meta. So, whenever a new Template is applied, it goes into Pending status and later is either Approved or Rejected.

Pending

  • When you submit a new WhatsApp Template, it goes into Pending status.

  • It's important to understand that the template approval process is automated by Facebook and may take up to 2 days. In some cases, it might take even longer.

  • Unfortunately, we don't have any control over the speed of approval or the reasons for rejections.

Approved

After your template has been Approved, you are then able to:

  • Schedule broadcasts

  • Set up automated drip campaigns

Rejected

A template may be Rejected for several reasons. Some common causes include:

  • Use of URL shorteners (bit.ly, tinyurl, goo.gl, etc.)

  • Messages containing misspellings or grammatical errors.

  • Inclusion of dummy values in samples

  • Template message content not matching the selected language or category.

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