> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/templates/whatsapp-templates/concepts/template-button-types.md).

# Template Button Types

WhatsApp templates allow businesses to send **interactive messages** that drive quick customer actions. Buttons make these messages more engaging and help users respond or act without typing manually.

There are **two types of buttons** you can add to your templates — **Call-to-Action (CTA)** buttons and **Quick Reply** buttons.

<figure><img src="/files/EmxAcstExJaIbyrrffDM" alt=""><figcaption></figcaption></figure>

## **Call-to-Action (CTA)** Buttons

CTA buttons allow users to perform a direct action such as **visiting a link** or **calling a phone number**.

#### **Types of CTA Buttons:**

* **Visit Website:** Opens a link in the user’s browser.
  * Example: “Track Order” → <https://store.com/order/\\{{1\\}}>
* **Call Phone Number:** Opens the phone dialer with the specified number.
  * Example: “Call Support” → +91 98765 43210

## Quick Reply Buttons

The are predefined response options that appear as clickable buttons within a WhatsApp message. They allow users to **respond instantly** without typing, making conversations faster and more interactive.

Up to 10 quick reply buttons can be added in a single WhatsApp template (Standard Layout).