> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/templates/rcs-templates/how-tos/create-single-rich-card-message-template.md).

# Create Single Rich Card Message Template

A Single Rich Card combines an image, title, description, and interactive buttons in one card. Available for Promotional and Transactional agents.

### Step 1 — Start a New Template

Go to Templates > RCS and click + Create RCS Template. Enter a template name, select your RBM Agent, and choose Single Rich Card as the message type.<br>

![](https://docs.google.com/drawings/u/0/d/1rrbRWIhut6Z23z5-k2YL3R7eZaAruXws4r4AX0r7BQMF7JIJbq6xaEv6ns52SyrINRXRG1TCxkLJ6Gay7tkyf_8Rlb4XYKXNt1GjPb_WaEOWIaxSuY0_Ng/image?w=624\&h=285\&rev=10\&drawingRevisionAccessToken=8gkN73bKldDRYA\&ac=1\&fmt=svg\&parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg)

### Step 2 — Configure the Media

![](https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2F92iVFepW0iZuKNThpsUK%2Funknown.png?alt=media\&token=25ce39c1-4f22-4b70-aba0-220b20cd350c)

In the Media section:

1. Choose the media type you want to upload.

![](https://docs.google.com/drawings/u/0/d/1p2G2pFCaCPqyUwNcxJUZcDn6jUJ1cqPSeVUaGTsnyV6KYZ5sSssVsrW7JYNjt3v94Ni813o-2IN2pbs5uJPbYovUAMROqa4E9VAqKbWQ7Dv9u_qh8LrIXA/image?w=624\&h=284\&rev=7\&drawingRevisionAccessToken=wER2fSea2VejBg\&ac=1\&fmt=svg\&parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg)

2. Choose the Layout — vertical (image above the text) or horizontal (image beside the text).
3. For vertical layouts, choose the media Height (e.g., medium). The height option is not available for horizontal layouts.

![](https://docs.google.com/drawings/u/0/d/1K9TYlhNHrO7exrdIsFbJkEIQwSWq4XiAtpgq1vuKw7jVCofFyzQYhfYnSe0zB8CNKgqlcnFlPM0l3QomdtHOzG4boRWC2tvBy9oMrL16XiJs0A8sz9iV2A/image?w=624\&h=287\&rev=8\&drawingRevisionAccessToken=4oI7YVYss00sNA\&ac=1\&fmt=svg\&parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg)

### Step 3 — Add the Title & Description

* Title: The card headline, up to 200 characters — e.g., "Thank you for your order".
* Description: Supporting text, up to 2,000 characters.

Both fields support emojis and { } Add variable for per-recipient personalization.<br>

### Step 4 — Add Card Actions (Optional, Max. 4)

Card Actions are buttons attached directly to the card — Quick Reply, Website, Call Phone, View Location, or Create Calendar Event.

Click + Add button, pick a type, and fill in its fields. For detailed steps on adding, configuring, and reordering buttons, see[ How to Add & Organize Buttons & Suggestions](https://claude.ai/product-modules/templates/rcs-templates/how-tos/create-rcs-template/add-and-organize-buttons-and-suggestions.md).<br>

### Step 5 — Add Suggestions (Optional, Max. 11)

Suggestions are chips that appear below the message bubble. Click + Add Suggestion and configure them the same way as Card Actions.

![](https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2FBLbf73atFy9oKH7fKqbF%2Funknown.png?alt=media\&token=dfa243e8-a6e5-4b0b-b68e-d7da3273a17f)

### Step 6 — Review and Submit

Each section shows a green checkmark once complete, so you can see at a glance what still needs attention. Verify the live preview — image, copy, and button labels — then submit.

You'll see "Congrats! RCS template submitted for approval." — the template shows a Pending status until reviewed. See[ Template Statuses](https://docs.quickreply.ai/product-modules/templates/rcs-templates/concepts/template-statuses).

Best for: Order confirmations with a tracking button, single product/offer highlights, and event invitations. To showcase multiple products, use a[ Carousel Rich Card](https://docs.quickreply.ai/product-modules/templates/rcs-templates/how-tos/create-carousel-rich-card-message-template).<br>

<br>