> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/templates/rcs-templates/how-tos/create-rcs-template.md).

# Create RCS Template

This section walks you through creating RCS templates in QuickReply.ai. The overall flow is the same for every template — what changes is the content editor, depending on the message type you choose.

### Before You Start

* Your[ RBM Agent](https://docs.quickreply.ai/overview/messaging-channels/rich-communication-service-rcs/setting-up-rcs/apply-for-rbm-agent) must be approved and active.
* Know which message types your agent type can send — for example, an OTP agent can only create Basic Text Message templates.
* Prepare your content: message copy, images (for rich cards), and any links or phone numbers for buttons.

### The General Flow

1. Go to the Templates page — navigate to Templates from the left sidebar, switch to the RCS tab, and click + Create RCS Template.
2. Set up the basics — give the template a descriptive internal name (e.g., bakery\_july\_promo), select the RBM Agent it belongs to, and choose the message type.
3. Build the content — fill in the editor fields for your chosen message type, using the live preview on the right to verify how the message will look.
4. Submit for approval — once submitted, you'll see the confirmation "Congrats! RCS template submitted for approval." The template appears in your list with a Pending status until it is reviewed. See[ Template Statuses](https://docs.quickreply.ai/product-modules/templates/rcs-templates/concepts/template-statuses).

### Step-by-Step Guides per Message Type

* Create Basic Text Message Template
* Create Single Rich Card Message Template
* Create Carousel Rich Card Message Template
* How to Add & Organize Buttons & Suggestions in RCS Templates

### Tips for Faster Approval

* Keep your content aligned with your RBM Agent's registered use case — promotional copy under a Transactional or OTP agent will be rejected.
* Double-check character limits before submitting; the counters under each field show your usage in real time.
* Use clear, action-oriented button labels within the 25-character limit (e.g., "Shop Now", "Track Order").