> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/templates/rcs-templates/how-tos/create-carousel-rich-card-message-template.md).

# Create Carousel Rich Card Message Template

A Carousel Rich Card sends multiple swipeable cards in a single message — each with its own image, title, description, and buttons. Available for Promotional agents only.

### Step 1 — Start a New Template

Go to Templates > RCS and click + Create RCS Template. Enter a template name, select your RBM Agent, and choose Carousel Rich Card as the message type.

### Step 2 — Add Your Cards

You can add up to 10 cards per carousel. There is no enforced minimum, but a carousel typically contains at least 2 cards — for a single card, use a[ Single Rich Card](https://docs.quickreply.ai/product-modules/templates/rcs-templates/how-tos/create-single-rich-card-message-template) instead.

Use the card tabs at the top of the editor (Card 1, Card 2, …) to switch between cards. Each tab shows a green checkmark once that card is complete.

![](https://docs.google.com/drawings/u/0/d/1ax9BXVCcRuuy4tA6wMuF38f6YZaaaB5JVyw1CoqwWHmpExlhm7wa5Y6g_Tv_7Lt_dpd_iI0VVEPaRRSFxV8OmjwECabOsEAIsKawH6epRPdLSqxd8pipvQ/image?w=624\&h=284\&rev=9\&drawingRevisionAccessToken=MKn6n_SH3ZO5nw\&ac=1\&fmt=svg\&parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg)

![](https://docs.google.com/drawings/u/0/d/1SYuZadZVGuZCZqnVi2K5t4SnI4vs6Y7D5Z17VrkrFJ8jA5nHSip1pjokxikvdK73HmOQac9XOhwW3ytIQNiOUXVwUt0gATyIwhRDyy_ZvBbikoCjOI5gRg/image?w=624\&h=365\&rev=8\&drawingRevisionAccessToken=KAeKKBkt6lHDXg\&ac=1\&fmt=svg\&parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg)

### Step 3 — Build Each Card

For every card, fill in the same sections as a Single Rich Card:

1. Media — upload the card image and set the layout (vertical/horizontal; height applies to vertical only).
2. Title — up to 200 characters.
3. Description — up to 2,000 characters. Both support emojis and variables.

<img src="https://docs.google.com/drawings/u/0/d/1rd3zxw7L9n7EnObKTh4m0zJToMVPvhPcybvCCKC5owHhQ7Neb17jqvkqeOgOtAN-i2esXNWw0nImlrdtBIGlo3v59sqfkUY7o5OvEvxgBe3GimrTIl0/image?w=624&#x26;h=379&#x26;rev=7&#x26;drawingRevisionAccessToken=k3VT6HBICxrcLA&#x26;ac=1&#x26;fmt=svg&#x26;parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg" alt="" height="379" width="624">

4. Card Actions (optional, max. 4 per card) — buttons attached to this specific card.\
   \
   **Repeat for each card in the carousel.**

### Step 4 — Add Suggestions (Optional, Max. 11)

Suggestions are chips that apply to the whole message.

Suggestion chips are applied to the message and are not tied to any specific card — customers see them below the carousel regardless of which card they are viewing.&#x20;

<img src="https://docs.google.com/drawings/u/0/d/1XoRMM6fVyFpTCRmb8EuoT93bmoCY4De1-LOItwsMQoZ7ePhD6DO9fhWon2haYL6wIyfDjwOulGqjuMJz-8lXpI98OGQudxgJ-eKpFsRQO1bBSlUhwBxJbw/image?w=624&#x26;h=284&#x26;rev=10&#x26;drawingRevisionAccessToken=EDdZoxlMlE8itg&#x26;ac=1&#x26;fmt=svg&#x26;parent=1qOUfC_gtaXUpevTfs4bW0JvAYWxYTUYHSZ38B9ANYbg" alt="" height="284" width="624">

For button configuration details, see[ How to Add & Organize Buttons & Suggestions](https://docs.quickreply.ai/product-modules/templates/rcs-templates/how-tos/how-to-add-and-organize-buttons-and-suggestions-in-rcs-templates).

### Step 5 — Review and Submit

Check that every card tab shows a green checkmark, verify the live preview by swiping through the cards, then submit.

You'll see "Congrats! RCS template submitted for approval." — the template shows a Pending status until reviewed. See[ Template Statuses](https://docs.quickreply.ai/product-modules/templates/rcs-templates/concepts/template-statuses).

Best for: Product catalogs, multi-offer campaigns, and event or course listings. Keep card content parallel in structure (similar title/description lengths) for a clean swiping experience.<br>

<br>