Two Factor Authentication

Add an extra layer of security to your account with Two-Factor Authentication (2FA).

When 2FA is enabled, you will need both your password and a verification code to log in. This helps protect your account even if your password is exposed.

What is Two-Factor Authentication?

Two-Factor Authentication adds a second verification step during login.

After you enter your password, a verification code is sent to your email address. You must enter this code to complete login.

Why use 2FA?

2FA helps improve account security by:

• Reducing the risk of unauthorized access

• Protecting your account if your password is compromised

• Adding a simple extra verification step during login

Before you begin

Make sure of the following before enabling 2FA:

• You have access to the email address linked to your account

• Your email address is up to date

• You understand that login may take slightly longer because of the verification step

Enable Two-Factor Authentication

Video Tutorial

Step by step instruction

How login works with 2FA enabled

After 2FA is enabled, your login flow will look like this:

1. Enter your account password.

2. Receive a verification code by email.

3. Enter the verification code to complete login.

Important notes

• You will need email access every time you log in

• Login may take a few extra seconds

• An outdated email address may prevent you from completing login

FAQ

What happens if I do not have access to my email?

You will not be able to complete login with 2FA enabled unless you can access the email address linked to your account.

Does 2FA replace my password?

No. You still need to enter your password first. The verification code is an additional security step.

Do I need to enter a verification code every time I log in?

Yes. When 2FA is enabled, a verification code is required each time you log in.