> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/settings/security/two-factor-authentication.md).

# Two Factor Authentication

Add an extra layer of security to your account with Two-Factor Authentication (2FA).

When 2FA is enabled, you will need both your password and a verification code to log in. This helps protect your account even if your password is exposed.

### What is Two-Factor Authentication?

Two-Factor Authentication adds a second verification step during login.

After you enter your password, a verification code is sent to your email address. You must enter this code to complete login.

### Why use 2FA?

2FA helps improve account security by:

* Reducing the risk of unauthorized access
* Protecting your account if your password is compromised
* Adding a simple extra verification step during login

### Before you begin

Make sure of the following before enabling 2FA:

* You have access to the email address linked to your account
* Your email address is up to date
* You understand that login may take slightly longer because of the verification step

### Enable Two-Factor Authentication

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### Navigate to the Settings

From the left-hand side menu, under the profile section open the **Settings** option to go to the settings screen.

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### Switch to New settings

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### Navigate to Two Factor Authentication

In the new settings, click on Two Factor Authentication

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### Toggle On

2FA is disabled by default, to enable turn the "Two Factor Authentication" toggle to on

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### How login works with 2FA enabled

After 2FA is enabled, your login flow will look like this:

1. Enter your account password.
2. Receive a verification code by email.
3. Enter the verification code to complete login.

### Important notes

* You will need email access every time you log in
* Login may take a few extra seconds
* An outdated email address may prevent you from completing login

### FAQ

#### What happens if I do not have access to my email?

You will not be able to complete login with 2FA enabled unless you can access the email address linked to your account.

#### Does 2FA replace my password?

No. You still need to enter your password first. The verification code is an additional security step.

#### Do I need to enter a verification code every time I log in?

Yes. When 2FA is enabled, a verification code is required each time you log in.