> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/integrations/available-integrations/shipping/shiprocket.md).

# Shiprocket

Shiprocket is a shipping and logistics aggregator for eCommerce brands, enabling businesses to manage couriers, tracking, and post-purchase experiences from one platform.

<figure><img src="/files/oF9HuF0zmkPu6WJj7xKN" alt=""><figcaption></figcaption></figure>

**When you connect Shiprocket with QuickReply you can:**

**Keep Customers Informed at Every Step**\
Trigger WhatsApp messages for shipping, delivery delays, and exceptions in real time.

**Send One-Tap Tracking Links**\
Personalize messages with direct access to the customer’s order tracking page.

**Initiate Returns and RTO Handling**\
Send WhatsApp flows for return pickups, refund statuses, and failed delivery actions.

To integrate Shiprocket with QuickReply:

* Go to Integrations in your QuickReply dashboard
* Choose the software
* Click ‘Request Connection’
* Our team will take care of the rest