# Ecom 360

Ecom 360 gives D2C businesses data-driven insights into why users abandon carts or drop off during checkout. It enables personalized checkout experiences using AI and segmentation.

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**When you connect Ecom 360 with QuickReply you can:**

**Enable Smart Cart Recovery Flows**\
Send different WhatsApp messages depending on user segment, product category, or cart size.

**Leverage AI-Driven Drop-Off Detection**\
Trigger recovery messages based on intent score or product affinity.

**Optimize Time & Format of Follow-Ups**\
Use Ecom 360’s checkout insights to decide when and how to send WhatsApp nudges.

To integrate Ecom 360 with QuickReply:

* Go to Integrations in your QuickReply dashboard
* Choose the software
* Click ‘Request Connection’
* Our team will take care of the rest