> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/review-and-feedback.md).

# Review & Feedback

## Best Practices for running a review & feedback campaign

**What to do:**

* Ask for reviews post-delivery.
* Use simple, low-friction formats.

**How to do:**

1. **3 days after delivery**: Ask for rating (emoji or star system).
2. **5–7 days later**: Nudge for a written review or photo upload.

**Why this works:**

* Builds social proof.
* Feeds into upsell, loyalty, and support workflows.

## Best Practices for running a review & feedback campaign

<figure><img src="https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2Fgit-blob-faa9a59f2b027a5d6f524f6803e91db80070a5d1%2FFrame%201000004302.png?alt=media" alt="" width="375"><figcaption></figcaption></figure>