# Cross-sell/Upsell

## Best Practices for running a cross-sell/upsell campaign

**What to do:**

* Ask for reviews post-delivery.
* Use simple, low-friction formats.

**How to do:**

1. **3 days after delivery**: Ask for rating (emoji or star system).
2. **5–7 days later**: Nudge for a written review or photo upload.

**Why this works:**

* Builds social proof.
* Feeds into upsell, loyalty, and support workflows.

## Best Practices for running a cross-sell/upsell campaign

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