> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/campaigns/sample-drip-campaigns-for-shopify-users/cross-sell-upsell.md).

# Cross-sell/Upsell

## Best Practices for running a cross-sell/upsell campaign

**What to do:**

* Ask for reviews post-delivery.
* Use simple, low-friction formats.

**How to do:**

1. **3 days after delivery**: Ask for rating (emoji or star system).
2. **5–7 days later**: Nudge for a written review or photo upload.

**Why this works:**

* Builds social proof.
* Feeds into upsell, loyalty, and support workflows.

## Best Practices for running a cross-sell/upsell campaign

<figure><img src="/files/APfiAaSveXzN9bWrHntN" alt="" width="188"><figcaption></figcaption></figure>