> For the complete documentation index, see [llms.txt](https://docs.quickreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.quickreply.ai/product-modules/ai-builder/nodes.md). # Nodes A node is a section of logic which controls what message should be pushed to visitor. Quickreply comes with a variety of nodes which will help you create engaging conversations. List of different nodes available #### **Add and Send Data**

Description	Website Chatbot	WhatsApp Chatbot	Instagram Chatbot
To display a simple text as a message	true	true	true
To provide an image with a text message	true	true	true
To provide clickable buttons	true	false	true
To provide audio file	false	true	false
To provide information through a video	true	true	true
To provide a YouTube Video URL	true	false	false
To attach document files	false	true	false
To share address - Latitude and logitude	false	true	false
To create a horizontally scrollable carousel of generic card templates	true	false	true
To create any of the supported node in this list dynamically using JavaScript code	true	true	true
To share contact details - Name, phone number and email addresses	false	true	false

#### **Collect User Data**

Description	Website Chatbot	WhatsApp Chatbot	Instagram Chatbot
To provides a way to request some response from user with predefined options	true	true	true
To create a small form for information collection	true	false	false
To collect a date input from the visitor	true	false	false
To provide an option to open a standard web view, where you can load web pages inside Chatbot	true	false	false
To provide an option to integrate Payment Gateways without leaving the Chatbot	true	false	false
To provide an option to collect some feedback in the form of rating	true	false	false
To use when we know the lowest and the highest inputs that can be given as a response	true	false	false
To provide you an option to ask a question	true	true	true
To provide the multi selection type options for the response	true	false	false
Similar to Quick Reply, but the subsequent messages in conversations differ based on the user's selection	true	true	true
Interactive messaging format designed for business accounts to provide a menu of up to 10 options	false	true	false
To collect files from end users	true	true	false
The tracking node sends POST requests using key-value pairs for real-time data integration in JavaScript.	true	true	true

#### **Redirect Users**

Description	Website Chatbot	WhatsApp Chatbot	Instagram Chatbot
This is to simulate a URL redirection	true	false	false
To create different subsequent dialogs based on various parameters and conditions written in JavaScript.	true	true	true
Use this node when you want to connect the chatbot to a pre-trained bot	true	true	false
If you have created a custom bot and want to hook the visitor to that bot, use this node.	true	true	true
This node connects the chatbot to a Gen AI agent for advanced interactions	true	true	true
If you have wish to re-use the same conversation created somewhere else, you can use Jump to node to hook the visitor to that node in the conversation.	true	true	true

#### **Export & Import**

Node Type	Description	Website Chatbot	WhatsApp Chatbot	Instagram Chatbot
	To make a API call to the external server and using response optionally create any of the supported node in this list dynamically using JavaScript code	true	true	true

#### **Connect Users To A Human**

Node Type	Description	Website Chatbot	WhatsApp Chatbot	Instagram Chatbot
	The human agent will be notified to take-over the conversation.	true	true	true
	This ends the automated messaging	true	true	true

#### Additional

Description	Website Chatbot	WhatsApp Chatbot	Instagram Chatbot
To run any Javascript in the main domain of your website, usually to track conversion.	true	false	false
To delay to execution of the next node.	true	true	true
To run actions such as setting profile field, sending alert etc.	true	true	true
To put notes for your reference	true	true	true

#### Templatization of the text In the text of above nodes we support templatization to personalize the text. You can use enclose fields of `user` object in `{{ }}` and our system will fill the value of enclosed variables in before sending message to each user. Below are some of the examples on how to use it. 1. {{name}} to use name of user, if user has entered it already in the chat earlier. For example in the text node you can use: Hi {{name}}, what are you looking for? 2. {{city}} to use city(based on IP address). For example: Hi {{name}}, do you live in {{city}}? 3. To use any profile field(eg product) which was saved using "save as profile field" action use {{profile.product}}. For example: Hi {{name}}, are you looking for {{profile.product}} 4. To use temporary attributed(eg plan) which was saved using "save as temporary variable" action, use {{context.plan}}. **User Object** Below is the complete `user` object which contains all of the supported fields. ``` { name:'',//name of user if entered via form node email: '',//email of user if entered via form node phone: '',//phone of user if entered via form node ip: '',//IP address of user city: '',//City of user based on IP region: '',//Region/state of user based on IP country: '',//Country of user based on IP country_code: '',//2 letter ISO country code based on IP stage: '',//Lead Stage of user such as Lead, Engaged visitor_number: '',//Visitor number of user visit_count: '',//Number of times user visited your website conv_start_page: '',//URL of the page where chat was started curr_page: '',//Current URL(from where last message was sent) referrer: '', //Referrer contains the address of the previous web page from which a link to the landing page was followed landing_page: '',//URL of the page where user came for the first time profile: { //any of the custom fields which saved using action "set profile attribute" or "save to profile attribute" }, tags:[],//tags of user context:{ //any of the temp variables which saved to temporary variables using actions }, external: { hubspot_id: '',//hubspot lead id of integration is on zoho_id: '',//zoho lead id if integration is on leadsquared_id: '',//leadsquared lead if integration is on leadsquared_client_id: '',//leadsquared id from browser cookie if integration is on googleanalytics_id: ''//ga id of user from browser cookie if integration is on } } ```