For the complete documentation index, see llms.txt. This page is also available as Markdown.

Shopify vs Non-Shopify Catalog

Both product sources publish to the same Meta Catalog and produce the same end state on the Catalog tab. They differ in how product data enters the system, which settings are configurable in the platform, and how updates are applied.

Configuration Comparison

Shopify

Non-Shopify (XLSX)

Product source

Synced from the connected Shopify store

Imported from an uploaded XLSX file

Entry action

Connect Now

Upload catalog items

Configuration steps

Settings → Select product

Upload → Map fields → Validate → Settings

Meta Catalog ID

Set in Step 1

Set in Catalog Settings

Availability

Set in Step 1 (three options)

Derived from the availability column in the file

Google / Facebook Product Category

Optional fields in Step 1

Optional mapped fields

Show catalog on

Set in Step 1

Set in Catalog Settings

Product curation

Deselect products to exclude from sync

Determined by file contents

Field-level mapping

Not applicable

Required before import

Import validation

Not applicable

Row-level validation with a downloadable report

Ongoing sync

Automatic, daily

Manual re-upload

Post-setup control

Settings

Upload & Settings

Settings Fields by Source

Field

Shopify

Non-Shopify

Choose Meta Catalog Id

Required

Required

Availability

Required

Not present

Google Product Category

Optional

Not present

Facebook Product Category

Optional

Not present

Show catalog on

Required, at least one

Required, at least one

ℹ️ Note: Availability and product category fields are absent from the non-Shopify settings form because those values are supplied by the uploaded file rather than configured in the platform.

Update Model

Shopify. Product data is pulled from the store on a daily schedule. Changes made in Shopify — pricing, stock, product additions — are reflected in the WhatsApp catalog on the next sync without further action. Use Settings to change configuration or adjust the product exclusion list.

Non-Shopify. The catalog reflects the last successfully imported file. Product changes require uploading a revised file through Upload & Settings; the mapping and validation steps run again on each upload.

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