To receive real-time alerts on your mobile—like incoming chats, lead captures, or assignments—QuickReply allows you to enable or disable specific mobile notifications from within the dashboard.
Enable Mobile Notifications from QuickReply Settings
Log in to your QuickReply Dashboard (via browser or PWA).
Tap the Settings icon in the sidebar
Go to the Notifications tab.
Under the Mobile Notification column, you’ll see toggles for each type of alert:
There is an incoming conversation
A conversation is assigned to you
There is a new reply from visitor
A new lead is captured
A conversation is initiated
Daily Report
Use the toggles to turn ON/OFF notifications based on your preference.
Notifications are pushed via the browser or PWA. Ensure you've also allowed notification permissions in your mobile browser settings (Chrome/Safari).
