# How to subscribe to push notifications on browser?

Receive instant notifications to keep your finger on the pulse of your conversations and workflows. Whether it's a new chat bubbling up or a lead springing into action, you'll never miss a beat. Here’s what you’ll be notified about whenever there is a:

* **New Incoming Conversation!**: Catch every new conversation as it comes.
* **New Conversation Assigned to You**: Stay on top of conversations that are routed your way.
* **New Lead Captured**: Be the first to know when a potential lead is captured.
* **New Reply from Customer**: Get updates whenever a customer responds.

## **Enhance Your Alerts with AI**

With our AI-builder, you can tailor your alerts further by setting up actions to trigger notifications at specific points in the conversational flow, ensuring you’re alerted exactly when needed.

## **How to subscribe to push notifications?**

1. When you open our app, a pop-up will appear at the bottom-left corner of your screen offering you to subscribe to notifications. Click on the **Subscribe** button to move forward.

<figure><img src="https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2Fgit-blob-6855190d46abb8b33e09da7e1c854db64880af90%2FScreenshot%202024-09-09%20at%205.39.18%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

2. Following your subscription request, your browser will ask whether to **Allow** or **Block** notifications. Click **Allow** to receive notifications.

<figure><img src="https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2Fgit-blob-1adb8151ee95b73bff86e6e19c7579652afd9aba%2FScreenshot%202024-09-09%20at%205.40.41%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

3. After permitting notifications, you’re all set to receive real-time alerts directly on your device.

<figure><img src="https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2Fgit-blob-268dea2b0dac05432845a84b013545475fc0b974%2FScreenshot%202024-09-09%20at%206.02.06%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

## **Missed the Pop-up?**

If you happen to dismiss the initial pop-up to subscribe to notification, just click on the bell icon located at the top right of your screen anytime to subscribe to notifications and stay connected.

<div align="left"><figure><img src="https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2Fgit-blob-93aa65c7e32024fbf658c71544aa1edd52cd56b8%2Fimage.png?alt=media" alt="" width="375"><figcaption></figcaption></figure></div>

## **Blocked notification permission?**

If you clicked on **block** instead of **allow**, follow this guide to [**unblock notification permission**](https://docs.quickreply.ai/help-and-referrence/faqs/how-to-unblock-notification-permission)

<figure><img src="https://1325107618-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FePPO97Ju334NhhCzTEZP%2Fuploads%2Fgit-blob-cd90439d81b660e6463fd65e5383d4473c0bf826%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>